Cloaking Counter

A FREE cloaking counter is located in the downstairs Stalls Foyer. All bulky items (large umbrellas, items larger than A4, motor bike helmets etc.) will need to be cloaked. The counter is locked and secure.



Merchandise is available for most Palais Theatre shows, as organised by each event’s promoter. Sales are from the merchandise counter located on the Ground Level. For particularly busy shows a second counter may be opened. EFTPOS is available. Merchandise can be accessed from the doors time as per your event ticket.


Public Phone

Cnr Acland and Carlisle Streets, outside McDonalds.



From September 2017 a lift will be operational allowing all patrons access to Level 1 of the Palais Theatre including bars and Level 1 accessible seating.