Call Ticketmaster directly on 136 100 (Option 1 then Option 2) to book accessible seating.


Accessible seating is available on Ground Level and Level 1. See Map.

To book tickets, please call Ticketmaster directly on 136 100 (Option 1 then Option 2).

Access to Level 1

The Palais Theatre has a lift providing access to Level 1 Bars, Auditorium and Accessible Toilets. 

Accessible toilets are located on Ground Level and Level 1. Abulant toilet cubicles are in main toilets.

Companion Cards

Companion Cards are accepted for Palais Theatre events. Your card must be shown on the event night.

Disabled Car Parking

There are a limited number of disabled parking places in front of the Palais Theatre in Lower Esplanade and to the side of the theatre in Cavell Street. Disability Access Map>> HERE. Cars displaying a Category 1 disabled parking permit (blue permit) are exempt from paying parking fees in any of the Council parking areas around the theatre. If you are being dropped off at the theatre, passengers can alight vehicles beside the theatre on Cavell Street. Entry to Lower Esplanade is blocked at Cavell Street 3 hours prior to the event start time. Entry to the St Kilda Triangle Car Park is via Jacka Bouldevard. Access to accessible parking on Lower Esplanade is via Jacka Boulevard through the St Kilda Triangle Car Park and onto Lower Esplanade.