OFFICIALLY AMAZING LIVE! CANCELLED
Andrew Kay and Associates has advised that Officially Amazing Live! at the Palais Theatre is unable to go ahead. We’ve got an official statement from the Promoter below:
"Regrettably, the September/October tour of Officially Amazing Live is unable to proceed at this time. The Producers apologise for any inconvenience and disappointment.”
We’re sure you’re just as disappointed as us, but Ticketmaster want to help you get your money back quickly…
If you booked online, over the phone or at a Ticketmaster outlet with a credit card, they're sending the funds back to the credit card you used to purchase the tickets. It can take some time to process, so please give them up to 7 days to process your refund before you start to worry.
Credit card info can change, so if your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to get in touch with their friendly Customer Service Team via 136 100 between 9am - 8pm AEST Monday to Saturday, or 9am - 5pm AEST Sunday. Please contact us by 5pm on Wednesday 16th August and they’ll arrange a refund via cheque.
If you stopped in to one of the Ticketmaster outlets to buy your tickets using cash or EFTPOS, you’ll need to swing by one more time with the tickets, and the EFTPOS card used if applicable, to make the booking. The outlet staff will help you with your refund.
Please note, only the Ticketmaster account holder who purchased the ticket(s) can seek a refund via the methods outlined above.
If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original ticket buyer for your refund.
Anything else you need to know? Call 136 100.