The event organisers has advised that Katherine Jenkins at the Palais Theatre will no longer be going ahead due to public gathering restrictions in relation to COVID-19.
“It comes with great sadness to announce that I will no longer be able embark on my Australian or New Zealand tours. I absolutely love and adore traveling and performing down under, however the health and wellbeing of everyone must be the priority during this time. I look forward to seeing everyone as soon as possible. Stay safe!”
Existing ticketholders are entitled to a refund, and should note the below details:
Refunds will be paid back to the original credit card you used to purchase tickets. Please note that whilst the refund has been processed, the time required by your bank to process a refund can vary.
Please note, only the original credit card holder will receive a refund. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original credit card holder for your refund.
If you stopped into one of the Ticketmaster outlets to buy your tickets using cash or EFTPOS, you’ll need to swing by one more time with the tickets, and the EFTPOS card used if applicable, to make the booking. The outlet staff will help you with your refund.