Russall Beatie has advised that Dames of Throne Burlesque at Palais Theatre won’t be going ahead due to unforeseeable circumstances.
We’ve got an official statement from Russall Beattie below:
"It is with much regret that we have to cancel the 2019 tour of Dames Of Throne Burlesque Show. Having to cancel a production is our worst nightmare, but unfortunately circumstance beyond our control have led to us no longer being able to go ahead with the shows. Our apologies to those of you that have already purchased tickets - we appreciate your support and hope to be able to re-stage it sometime in 2020. Thank you."
A MESSAGE FROM TICKETMASTER
We’re sure you’re just as disappointed as us, but we want to help you get your money back quickly…
If you booked online, over the phone or at a Ticketmaster outlet with a credit card, we’re sending the funds back to the credit card you used to purchase the tickets. It can take some time to process, so please give us up to 10 business days to process your refund before you start to worry.
We know credit card info can change, so if your original credit card no longer exists or you paid using a Ticketmaster Giftcard, prepaid VISA or prepaid Mastercard, you’ll need to get in touch with our friendly Customer Service Team by clicking here to submit a refund request. Please contact to advise whether you’d like to receive your refund via cheque or Electronic Funds Transfer.
If you stopped into one of our Ticketmaster outlets to buy your tickets using cash or EFTPOS, you’ll need to swing by one more time with the tickets, and the EFTPOS card used if applicable, to make the booking. The outlet staff will help you with your refund.
Please note, only the Ticketmaster account holder who purchased the ticket(s) can seek a refund via the methods outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original ticket buyer for your refund.